Why won’t I receive A-B-Skis until next fall?
A-B-Skis is completely written and in the process of being illustrated. Nathan will finish illustrating the book by April 2019 (he’s a talented guy, which also means he’s super busy!) and then we need several months to review prototypes and make our final order from our Asian printer. Add two months wait-time for printing and overseas shipping, and that puts us to September next year! Good things take time, and we promise we will be using the time to produce the highest-quality, giftable children’s book on the market. Yes, it’d be sweet if we all could enjoy A-B-Skis this winter, but the good thing is you’ll have it in your hands in plenty of time for next year’s ski season! As a special “thank you” for backing A-B-Skis early, every book sold through this Kickstarter will be hand signed by both Libby and Nathan, a special feature that won’t be available to retail buyers at any other time.
Last updated: November 13, 2018 03:59
What age is A-B-Skis appropriate for?
A-B-Skis is written at a 1st-3rd grade reading level, but the book is PERFECT for adults to read to their toddlers and young skiers! Short answer: ages 0-9
Last updated: November 13, 2018 03:59
I don’t see any pictures of a finished book on the campaign page, how do I know it’ll be good quality?
A-B-Skis will be a high-quality 32-page 8.5”x11” full color hardcover book. Making sure that the final product is beautiful, durable, and….well, perfect, is one of our highest priorities. We promise to maintain the highest standard for your final product. A-B-Skis will be something you’d be proud to give as a gift.
Last updated: November 13, 2018 03:59
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.